Register and Get ₹200 on TOT Wallet

 Register and Get ₹200 on TOT Wallet

Return Policy

  • We follow a 3-day return policy. Contact us within 3 days of the delivery date in case you are willing to return the product. A pickup from your shipping address will be arranged from our end.

  • No cash shall be refunded for any product. You will get equivalent store credits in your The Other Town Account, which you can use to make subsequent purchases with The Other Town in future.

  • The products need to be unused and the tags have to be secured on the product.

  • Any sign of usage will give us the right to refuse a return. Please take adequate measures while trying a product and preserve its condition. Any product with stains marks or any other marks will not be favourable for a return. A product won’t be accepted without a tag and a bill.

  • A new piece will be dispatched as early as possible, in case a damaged piece is received.